Planned incidents:

NOTHING PLANNED

Some systems are experiencing issues

APIs

eZLO

Ezlo VOI™

VeraProtect Professional Security Monitoring

Customer Care

Energy Management

Mobile

Notification Services

Portal (Legacy - UI5)

Portal (Modern - UI7)

Websites

http://support.getvera.com

Operational

https://alexa.getvera.com

Operational

https://community.getvera.com/

Partial Outage

http://apps.mios.com

Operational

http://download.mios.com

Operational

Remote Access

Past Incidents

Thursday 2nd December 2021

No incidents reported

Wednesday 1st December 2021

http://support.getvera.com http://support.getvera.com is unavailable

Unexpected HTTP status (403)

EU Relay 31 vera-eu-oem-relay31 - connectivity issues

European relay 31 is currently unavailable.

Live clients and devices using it have been automatically assigned to its alternate server.