Planned incidents:

NOTHING PLANNED

Some systems are experiencing issues

APIs

eZLO

Ezlo VOI™

VeraProtect Professional Security Monitoring

Customer Care

Energy Management

Mobile

Notification Services

Portal (Legacy - UI5)

Portal (Modern - UI7)

Websites

http://support.getvera.com

Operational

https://alexa.getvera.com

Operational

https://community.getvera.com/

Partial Outage

http://apps.mios.com

Operational

http://download.mios.com

Operational

Remote Access

Past Incidents

Saturday 2nd October 2021

US Relay 51 US Relay 51 has degraded performance

Request timed out

US Relay 51 is operational

US Relay 11 US Relay 11 has degraded performance

Request timed out

US Relay 11 is operational

EU Relay 11 EU Relay 11 has degraded performance

Request timed out

EU Relay 11 is operational

Login & User Accounts Login & User Accounts has degraded performance

Request timed out

Login & User Accounts is operational

Friday 1st October 2021

EU Relay 11 EU Relay 11 is unavailable

The URL is unreachable: GET https://vera-eu-oem-relay11.mios.com

EU Relay 11 is operational