Vera™ ▾ Platform Status
Monitoring - The issue is resolved. We are still monitoring.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
Jan 4, 04:42 PST
Investigating - We are currently encountering delays on sending notifications.

We are working to identify and fix the issue.

Our apologies for any inconvenience this degradation in performance may cause.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
Jan 1, 09:35 PST

About This Site

This page provides a dashboard of real-time and historical data on system performance from our Network Operations Center, where we monitor the status of all features, components, and services on the Vera Control Platform. In the event there is a disruption in service, incident notes will be updated here. Use the simple “Subscribe to Updates” button above to automatically receive alerts and stay informed of any issues, as they happen.

APIs Operational
3rd Party Developer APIs   ? Operational
VeraProtect Professional Security Monitoring Operational
Customer Call Center   ? Operational
Cellular Backup   ? Operational
Customer Care ? Operational
Support Ticket and Helpdesk Software (Desk.com)   ? Operational
Email (Google Apps)   Operational
Incoming Phone Calls (Talkdesk)   Operational
Outgoing Phone Calls (Talkdesk)   Operational
Voicemail (Talkdesk)   Operational
Energy Management Operational
ERGY 2.0 Energy Manager Service   ? Operational
Mobile ? Operational
Login   Operational
Event Servers   Operational
Remote Access   Operational
Storage Servers   Operational
Notification Services Operational
Email Notifications   Operational
Push Notifications   Operational
SMS Notifications   Operational
Portal (Legacy - UI5) ? Operational
90 days ago
100.0 % uptime
Today
Login & User Accounts   Operational
90 days ago
100.0 % uptime
Today
Events   Operational
Logs   Operational
Remote Access   Operational
Storage Servers   Operational
Portal (Modern - UI7) ? Operational
90 days ago
99.98 % uptime
Today
Login & User Accounts   Operational
90 days ago
99.98 % uptime
Today
Events   Operational
Logs   Operational
Remote Access   Operational
Storage Servers   Operational
Websites Operational
90 days ago
99.97 % uptime
Today
http://www.getvera.com   Operational
90 days ago
100.0 % uptime
Today
https://shop.getvera.com   Operational
90 days ago
99.95 % uptime
Today
http://support.getvera.com   Operational
90 days ago
100.0 % uptime
Today
https://alexa.getvera.com   Operational
90 days ago
100.0 % uptime
Today
http://forum.micasaverde.com   Operational
90 days ago
99.92 % uptime
Today
http://apps.mios.com   Operational
90 days ago
99.94 % uptime
Today
https://download.mios.com   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please note that vera-us-oem-relay11.mios.com and vera-us-oem-relay12.mios.com are scheduled for reboot due to a kernel upgrade.

Our apologies for any inconvenience this degradation in performance may cause.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
Posted on Jan 4, 04:23 PST
Please note that vera-us-oem-relay12.mios.com is scheduled for reboot due to a kernel upgrade


Our apologies for any inconvenience this degradation in performance may cause.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
Posted on Jan 4, 04:32 PST
Please note that vera-us-oem-relay11.mios.com is scheduled for reboot due to a kernel upgrade


Our apologies for any inconvenience this degradation in performance may cause.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
Posted on Jan 4, 04:30 PST
System Metrics Month Week Day
Apps Uptime ?
Fetching
Community Uptime ?
Fetching
Portal Uptime (Legacy - UI5) ?
Fetching
Portal Response Time (Legacy - UI5) ?
Fetching
Portal Uptime (Modern - UI7) ?
Fetching
Portal Response Time (Modern - UI7) ?
Fetching
Shop Uptime ?
Fetching
Support Uptime ?
Fetching
Website Uptime ?
Fetching
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.