Vera™ ▾ Platform Status
All Systems Operational

About This Site

This page provides a dashboard of real-time and historical data on system performance from our Network Operations Center, where we monitor the status of all features, components, and services on the Vera Control Platform. In the event there is a disruption in service, incident notes will be updated here. Use the simple “Subscribe to Updates” button above to automatically receive alerts and stay informed of any issues, as they happen.

APIs Operational
3rd Party Developer APIs   ? Operational
VeraProtect Professional Security Monitoring Operational
Customer Call Center   ? Operational
Cellular Backup   ? Operational
Customer Care ? Operational
Support Ticket and Helpdesk Software (Desk.com)   ? Operational
Email (Google Apps)   Operational
Incoming Phone Calls (Talkdesk)   Operational
Outgoing Phone Calls (Talkdesk)   Operational
Voicemail (Talkdesk)   Operational
Energy Management Operational
ERGY 2.0 Energy Manager Service   ? Operational
Mobile ? Operational
Login   Operational
Event Servers   Operational
Remote Access   Operational
Storage Servers   Operational
Notification Services Operational
Email Notifications   Operational
Push Notifications   Operational
SMS Notifications   Operational
Portal (Legacy - UI5) ? Operational
90 days ago
99.99 % uptime
Today
Login & User Accounts   Operational
90 days ago
99.99 % uptime
Today
Events   Operational
Logs   Operational
Remote Access   Operational
Storage Servers   Operational
Portal (Modern - UI7) ? Operational
90 days ago
100.0 % uptime
Today
Login & User Accounts   Operational
90 days ago
100.0 % uptime
Today
Events   Operational
Logs   Operational
Remote Access   Operational
Storage Servers   Operational
Websites Operational
90 days ago
99.8 % uptime
Today
http://www.getvera.com   Operational
90 days ago
98.88 % uptime
Today
https://shop.getvera.com   Operational
90 days ago
99.88 % uptime
Today
http://support.getvera.com   Operational
90 days ago
100.0 % uptime
Today
https://alexa.getvera.com   Operational
90 days ago
100.0 % uptime
Today
http://forum.micasaverde.com   Operational
90 days ago
99.89 % uptime
Today
http://apps.mios.com   Operational
90 days ago
100.0 % uptime
Today
https://download.mios.com   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apps Uptime ?
Fetching
Community Uptime ?
Fetching
Portal Uptime (Legacy - UI5) ?
Fetching
Portal Response Time (Legacy - UI5) ?
Fetching
Portal Uptime (Modern - UI7) ?
Fetching
Portal Response Time (Modern - UI7) ?
Fetching
Shop Uptime ?
Fetching
Support Uptime ?
Fetching
Website Uptime ?
Fetching
Past Incidents
May 25, 2018

No incidents reported today.

May 24, 2018
Completed - The scheduled maintenance has been completed.
May 24, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 02:00 PDT
Scheduled - We will be performing a scheduled upgrade on Thursday, May 24 02:00 AM PDT until 03:30 AM PDT (9:00AM UTC - 10:30am UTC).

This process is made in preparation for GDPR .

During the upgrade period, Vera platform should not experience any issues.


As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
May 23, 07:11 PDT
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.