Issues with UI5 relay server
Incident Report for Vera Control, Ltd.
This incident has been resolved.
Posted Feb 05, 2019 - 07:44 PST
Our UI5 relay server is currently experiencing some issues. We are already investigating this matter.
Some users from Europe might experience issues connecting remotely to their controllers.

Our apologies for any inconvenience this service interruption may cause.

As always, should you have any questions, comments, or concerns, please email us at

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control ▾ +1 (866) 966-2272
Posted Feb 03, 2019 - 23:38 PST
This incident affected: Portal (Legacy - UI5) (Remote Access).