Vera™ ▾ Platform Status
All Systems Operational

About This Site

This page provides a dashboard of real-time and historical data on system performance from our Network Operations Center, where we monitor the status of all features, components, and services on the Vera Control Platform. In the event there is a disruption in service, incident notes will be updated here. Use the simple “Subscribe to Updates” button above to automatically receive alerts and stay informed of any issues, as they happen.

APIs Operational
3rd Party Developer APIs ? Operational
Central Monitoring Service Operational
Customer Call Center ? Operational
Cellular Backup ? Operational
Customer Care ? Operational
Support Ticket and Helpdesk Software (Desk.com) ? Operational
Email (Google Apps) Operational
Incoming Phone Calls (Talkdesk) Operational
Outgoing Phone Calls (Talkdesk) Operational
Voicemail (Talkdesk) Operational
Energy Management Operational
ERGY 2.0 Energy Manager Service ? Operational
Mobile ? Operational
Login Operational
Event Servers Operational
Remote Access Operational
Storage Servers Operational
Notification Services Operational
Email Notifications Operational
Push Notifications Operational
SMS Notifications Operational
Portal (Legacy - UI5) ? Operational
Login & User Accounts Operational
Events Operational
Logs Operational
Remote Access Operational
Storage Servers Operational
Portal (Modern - UI7) ? Operational
Login & User Accounts Operational
Events Operational
Logs Operational
Remote Access Operational
Storage Servers Operational
Websites Operational
http://apps.mios.com Operational
http://forum.micasaverde.com Operational
http://www.getvera.com Operational
https://shop.getvera.com Operational
http://support.getvera.com Operational
https://download.mios.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Apps Uptime ?
Fetching
Community Uptime ?
Fetching
Portal Uptime (Legacy - UI5) ?
Fetching
Portal Response Time (Legacy - UI5) ?
Fetching
Portal Uptime (Modern - UI7) ?
Fetching
Portal Response Time (Modern - UI7) ?
Fetching
Shop Uptime ?
Fetching
Support Uptime ?
Fetching
Website Uptime ?
Fetching
Past Incidents
Feb 23, 2017

No incidents reported today.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017
Resolved - [ui5] Hardware has been replaced.
Feb 20, 07:11 PST
Identified - One of our UI5 servers has crashed and we are working to replace it.

Our apologies for any inconvenience this degradation in performance may cause.

As always, should you have any questions, comments, or concerns, please email us at support@getvera.com.

Sincerely,

Network Operations Team
Vera Control, Ltd. ▾ Smarter Home Control
www.getvera.comstatus@getvera.com ▾ +1 (866) 966-2272
Feb 19, 14:46 PST
Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.